“翠翠,可以帮我们介绍一下边城有哪些好玩的吗?”“可以介绍一下你身上穿的这件苗服吗?”10月19日,在曲乐游客服务中心里,面对游客们接连不断的提问,一位身着苗族服饰的少女娓娓道来,对答如流。她不仅能陪大家聊天解闷,还热情地与游客们合影留念。这位备受追捧的导游,正是沈从文笔下那个守着白塔的少女。如今,她以实体机器人的形态,真真切切地走到了游客的面前。

"Cuicui, can you introduce what's fun to do in Border Town?" "Can you introduce the Miao costume you're wearing?" On October 19, at the Qule Visitor Service Center, facing tourists' continuous questions, a young woman in Miao clothing answered fluently. She not only chatted with everyone but also enthusiastically took photos with tourists. This sought-after guide is exactly the girl guarding the white tower from Shen Congwen's pen. Now, she has walked truly before tourists in the form of a physical robot.
就在前一天,这位翠翠刚刚在第五届湘西土家族苗族自治州旅游发展大会的舞台上惊艳亮相。随着大屏幕上的数字人翠翠向观众问好,一台完全仿生机器人缓步登台,完成了从屏幕到现实的虚实交接。她在现场一展歌喉,演唱了融合芦笙、竹笛等湘西元素的《茶峒的古老歌谣》,让文学里的边城与眼前的边城在这一刻完美重叠。
Just the day before, this Cuicui had just made a stunning appearance on the stage of the 5th Xiangxi Tujia and Miao Autonomous Prefecture Tourism Development Conference. As the digital human Cuicui on the big screen greeted the audience, a fully biomimetic robot slowly stepped onto the stage, completing the virtual-real handover from screen to reality. She sang on site, performing "Ancient Ballads of Chadong" integrating Xiangxi elements including lusheng and bamboo flute, making the Border Town in literature and the Border Town before our eyes perfectly overlap at this moment.
这位由卓益得研发的全球首款完全仿生机器人,产品名为Moya,如今化身为了边城的最美文化代言人。她不仅外形逼真,拥有约30公斤的轻巧身形、接近体温的恒温皮肤与灵动的仿生表情,其背后更有一套自研的全身交互智能体作为大脑。这让她能够精准读懂现场情境,把表达意图同步转化为语言、眼神、手势与姿态,呈现出行云流水般的交互体验,且运动柔顺安全,无需围栏即可与游客零距离接触。
This world's first fully biomimetic robot developed by Dolbot, product name Moya, has now become Border Town's most beautiful cultural ambassador. She not only has a realistic appearance—about 30 kg lightweight body, body-temperature-approaching constant-temperature skin, and lively biomimetic expressions—but also has a self-developed full-body interactive agent as her brain. This lets her precisely read on-site situations, synchronously converting expression intentions into language, eye contact, gestures, and posture, presenting smooth interactive experiences, with compliant and safe movement—no fence needed for zero-distance contact with tourists.
卓益得机器人品牌代表梅浩宇介绍,未来将长期把她安置在游客中心或景区的特定区域供大家体验。她不仅能与游客进行握手、打招呼等亲切交互,还能充当百事通,针对景区特色、游玩项目、美食推荐等问题给出详尽认真的解答。此外,她还具备唱歌、跳舞等才艺表演功能,为游客带来更多欢乐。除了线下的实体互动,景区同步推出了翠翠伴我行智慧导览系统。游客只需扫码,就能在手机上召唤出一位AI专属翠翠,获取详细的打卡点导航地图,随时随地享受智慧陪伴。
Dolbot brand representative Mei Haoyu introduced that in the future she will be placed long-term in visitor centers or specific scenic area zones for everyone to experience. She can not only perform friendly interactions like shaking hands and greeting tourists but also serve as a "know-it-all," giving detailed and serious answers to questions about scenic area features, attractions, and food recommendations. Additionally, she has singing and dancing performance capabilities, bringing more joy to tourists. Beyond offline physical interaction, the scenic area simultaneously launched the "Cuicui Accompanies Me" smart guide system. Tourists只需 scan a code to summon an AI-exclusive Cuicui on their phones, obtaining detailed checkpoint navigation maps and enjoying smart companionship anytime, anywhere.
这件事放在前面讨论的文旅场景机器人里看,是一个有意思的样本。前面讨论过长隆飞船乐园的300台机器人,覆盖文娱商演、科普研学、导览导购等七大场景,也讨论过云深处的人形机器人在西湖路口协助交警执勤、在泸州音乐节做安保,还讨论过杭州米果智能的migo情感陪伴机器人。这些案例里,机器人做的都是功能性任务或者情绪价值。翠翠这个案例的特殊之处在于,它把文学IP、地方文化和仿生机器人结合在了一起。沈从文笔下的翠翠是一个具体的文学形象,边城是一个具体的地理和文化场景,机器人把这个形象实体化,放进了这个场景里。这个组合的逻辑和前面讨论的追觅割草机器人拿欧洲产品设计奖、雨果在东京游乐园靠拥抱和跳舞吸引游客是同一个方向,都是把机器人和具体场景、具体文化符号绑定,而不是做一个通用的机器人产品。
Placed among the cultural tourism scenario robots discussed earlier, this is an interesting sample. Earlier we discussed Chimelong Spaceship Park's 300 robots covering seven major scenarios including entertainment performances, science education, and guided shopping, Deep Robotics' humanoid robots assisting traffic police at West Lake intersections and providing security at Luzhou music festivals, and Hangzhou Miguo Intelligent's migo emotional companion robot. In these cases, robots perform functional tasks or provide emotional value. Cuicui's case is special in that it combines a literary IP, local culture, and a biomimetic robot. Shen Congwen's Cuicui is a specific literary figure; Border Town is a specific geographic and cultural scenario; the robot materializes this figure and places it into this scenario. This combination follows the same logic as the previously discussed Dreame lawn mowing robot winning the European Product Design Award and Hugo attracting tourists at a Tokyo amusement park through hugs and dancing—both bind robots to specific scenarios and cultural symbols rather than making a generic robot product.
